Making the Move to Modern IAM
Thanks to the digital business boom, identity services are in high demand. Customer and workforce identity data enables mobile, web and Internet of Things (IoT) engagement and productivity. However, legacy identity and access management (IAM) systems weren't designed to handle today's digital use cases.
In the past, IAM systems managed employee data and governed access to internal systems within well-defined firewalls. Today, IAM solutions must manage customer identity data use and sharing in multi-channel environments in addition to workforce identities and system access. Customer IAM (CIAM) is intricately tied to strategic business initiatives and requires an entirely different set of capabilities. A successful CIAM solution must be able to:
These requirements place identity management at the center of the enterprise in ways we've never seen before. To meet the new criteria as well as gain performance and cost improvements over outdated technologies, many IT professionals are replacing their legacy directory servers and IAM systems with modern solutions. Some of these new platforms cover the full spectrum of workforce customer identity management requirements in addition to traditional workforce IAM capabilities.
No matter what solution you're evaluating and planning to implement, several best practices can help ensure a successful transition to the new system with minimal downtime and without jeopardizing the security and integrity of your data.
Change can be daunting, but approaching your directory server migration step-by-step, can help mitigate stress and pave the way for a smooth transition. The end result will be an IAM platform that reduces costs and improves efficiencies while supporting digital business initiatives.