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Every department in your company faces challenges. Let's face it - none of them have as much at stake as IT. What other department carries the burden of preventing disasters like data breaches? The implications of identity security breaches are far-reaching and downright stressful if you stop and think about it.
I just did and realize I may owe my IT team cupcakes and chamomile tea.
There are three identity-related challenges that every IT team faces:
Challenge #1 - Everyone is sick of passwords. When will you fix that? Dealing with multiple logins and passwords is not acceptable to your users. Your department's solutions must make it easier for employees and partners to conduct business.
Challenge #2 - Shadow IT - the company is running amok! Employees are bringing their own devices to work. Business units are building or outsourcing websites and mobile apps without your knowledge. Joe in XYZ department decided to register for a new SaaS product and didn't think to let you know. Yet, who's on the hook if something bad happens? You.
Challenge #3 - Your customers are bailing on your web apps. You've added more services and applications that customers and partners need to access. If they are required to maintain yet another account, or login for each service, chances are it's impacting your user satisfaction and the bottom line.
Fortunately, identity and access management solutions have become more sophisticated and flexible to help you confront these challenges. Your options range from cloud to on-premises solutions and the price points are seemingly endless. Surely, there's a solution out there for you. But where do you start?