You might visit a knowledge base to troubleshoot a problem or to browse articles proactively. Have you thought about subscribing via RSS to the Ping Support knowledge base? This is a good way to find out about new articles without having to remember to visit.
You can configure your RSS feed to notify you as often as you like, but for the Ping Support knowledge base, once a week is probably about right.
The site is configured for auto-discovery -- this means that unless you have an RSS plug-in for your browser you won't see an RSS icon on the page. Follow these links for information about Chrome and Firefox: