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Verified Trust for the Frontline Worker
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Secure shared device access with sub-second biometric authentication, verified onboarding, and helpdesk protection built for every frontline environment.
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Secure Shared Device Access
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Biometrically authenticate any employee on any camera-enabled device with just one glance — in under a second.
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Secure the Three Trust Moments
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Onboard in under a minute. Authenticate in under a second. Protect your helpdesk against attackers.
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Built for Frontline Environments
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Deliver clear accountability, runtime control, faster shift readiness, and more time on task.

The Challenge

Frontline environments run on shared devices, shift changes, and constant movement. Access happens across terminals, kiosks, tablets, and point-of-sale stations in a many-devices-many-users model.

But traditional workforce IAM still assumes one user per device, stable onboarding, and personal phones for MFA.

The result is shared credentials, weak attribution, recovery workarounds, and risk that only surfaces when operations are under pressure.

The Solution

Ping Identity secures the three frontline moments where trust matters most: access, onboarding, and helpdesks.

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Verified Access
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Confirms the right worker is present on the shared device with privacy-preserving biometrics and passive liveness.
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Verified Onboarding
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Binds that trust to a verified identity by enabling supervisor-led identity verification on Day 1.
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Verified Helpdesk
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Re-establishes trust before password reset, MFA reset, or account recovery actions are allowed.

Secure Authentication on Shared Devices in Frontline Environments

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Sub-Second Zero-Knowledge Biometric Authentication
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Authenticate your employees with privacy-preserving biometric authentication with just one glance.
Day 1 Supervisor-Led Onboarding
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Enable instant Day 1 shift starts with supervisor-led onboarding. A manager can verify identity in under a minute.
No Handheld Devices Needed
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Authenticate on any suitable shared device with a camera. No personal phone, badge tap, or hardware token required.
Cross-Vertical Coverage
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Apply one shared-device trust model across retail, manufacturing, logistics, and other operational environments.

Customer Story

Specialized Food Product Supplier

A customer introduced a new ERP system that mandated MFA for all logins on shared workstations. But existing food safety policy banned smartphones in the food production area.

Ping enabled biometric authentication on wall-mounted tablets outside the production floor.

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Specialized Food Product Supplier: Results at a Glance
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7 seconds
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Total authentication time
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<1 second
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Biometric scan speed
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100%
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Successful employee enrollment
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Secure Your Frontline Workforce Today
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At Ping Identity, we make it possible to trust every digital moment across customers, employees, partners, and non-human identities. Whether you're securing millions of users, fighting fraud, simplifying third-party access, or going passwordless, establishing trust shouldn't slow you down. Our enterprise-grade identity platform is built for scale, speed, and flexibility and works seamlessly with your existing cloud, hybrid, and on-prem environments.
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With Ping, all digital experiences start with trust.
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https://www.pingidentity.com/en/company/contact-sales.html
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Request a Demo
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Request a Demo
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