Why Traditional Authentication is Falling Short
As account takeover and credential-based attacks continue to rise, organizations must strengthen access security without creating friction that drives customers away.
Account Takeover & Credential Abuse
Credential stuffing, phishing, and password reuse continue to drive unauthorized access. Attackers exploit weak or static authentication methods to compromise accounts at scale.
Friction Leading to MFA Fatigue
Blanket multi-factor authentication (MFA) policies create unnecessary friction for legitimate customers. This leads to login abandonment, poor CX, and increased support costs.
Clunky One-Size-Fits-All Authentication Tool
Many organizations apply the same authentication requirements to every login attempt. Without real-time risk evaluation, they either over-secure low-risk users or under-protect high-risk scenarios.
Fragmented Signals Across Systems
Authentication, device intelligence, and fraud signals often exist in silos. This lack of integration limits visibility and results in weaker, inconsistent access decisions.
Organizations must move beyond static authentication to continuously verifying trust, ensuring secure, seamless access at every interaction.
No Continuous Trust Beyond Login
Traditional authentication establishes trust only at the point of login. Without continuous authentication at key access points such as login, payments and account detail changes, organizations remain vulnerable to session hijacking and post-authentication threats.
The Ping Identity Solution: Verified Access
Deliver secure access without compromising CX through intelligent assurance across the customer journey.
Flexible Authentication and Verified Access Across the Customer Journey
Ping Verified Access prevents account takeover and reduces fraud at key moments like login and step-up, as well as high-risk actions like payments or account changes.
Persistent Identity Assurance
By combining privacy-preserving biometrics with device binding, Verified Access ensures the user is the same person who originally completed identity verification, creating a durable, trusted identity link.
Smart Step-Up Authentication and Behavioral Signals
For higher-risk actions, Ping applies step-up authentication using passive risk signals and fast biometric verification (under 300ms). Legitimate users move seamlessly, while fraudulent actors are stopped.
Powered by the Ping Platform
- PingOne Recognize enables privacy-preserving, zero-knowledge biometrics and device binding, verifying both the user and their device against the original identity proofing event.
- PingOne Protect provides real-time risk signals such as device security posture and IP reputation to strengthen decisioning.
- PingOne DaVinci orchestrates the end-to-end experience, integrating these capabilities seamlessly across Ping and third-party identity systems.
Here's How It Works
Choose from a range of signals and methods to match your risk, regulatory, and CX needs:
Identity Platform Independence
Integrate authentication, fraud protection, and orchestration into your existing environment with no replatforming required.
Case Study
One of Europe's largest digital banks needed to replace SMS one-time passwords (OTPs). Their device-binding process was confusing, resulting in 15,000 related support calls per month. The OTPs cost $750,000 per year. This bank leveraged Verified Access and Verified Recovery to solve this challenge and significantly reduce costs.2
Outcomes:
Build Trust, Reduce Risk, and Accelerate Growth
Verified Access delivers measurable value by strengthening security, improving UX and reducing operational complexity.
Speak with an Identity Expert
Speak with an identity expert to see how Ping can help your organization achieve Verified Access.
At Ping Identity, we make it possible to trust every digital moment across customers, employees, partners, and non-human identities. Whether you're securing millions of users, fighting fraud, simplifying third-party access, or going passwordless, establishing trust shouldn't slow you down. Our enterprise-grade identity platform is built for scale, speed, and flexibility and works seamlessly with your existing cloud, hybrid, and on-prem environments. We help you confidently embrace AI and automation with Runtime Identity, so you can continuously verify the identity, context, and intent of every AI agent and control their actions in real time. With Ping, all digital experiences start with trust. Learn more at pingidentity.com.
1 InfoSecurity Magazine - Account Compromise Surged 389% in 2025, Says eSentire.
2 Ping Identity internal customer data and reporting.