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A Ping Identity Customer Checklist
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Enterprises today don’t need a one-size-fits-all identity and access management (IAM) solution. Luckily, Ping offers flexible deployment models, from full SaaS to hybrid, to support a wide range of needs. This decision framework helps you evaluate which approach best aligns with your security posture, scalability goals, operational model, and innovation strategy.
Here are 5 key questions for selecting the right IAM framework.
Select the statements that best fits your enterprise's situation.
Question 1: How much control do you need over identity data & compliance?
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Option A
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We require complete or nearly complete control over where identity data is stored and how policies are enforced. Compliance obligations may require localized data processing.
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Option B
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We are comfortable with SaaS-delivered security services as long as they meet enterprise compliance standards like FedRAMP, GDPR, and ISO. We prioritize up-to-date threat protection and continuous patching.
Question 2: How flexible does your IAM need to be to support current and future needs?
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Option A
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We have a mix of legacy and modern applications, and need IAM that can bridge on-prem and cloud environments. Some systems can’t move yet.
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Option B
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Our apps are mostly cloud-based or migrating soon. We need elastic IAM that can scale quickly to support growth, remote users, and new services.
Question 3: How much internal capacity do you have to maintain IAM infrastructure?
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Option A
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We have invested heavily in IAM infrastructure and have a team that manages and maintains it. We’re looking to reduce, but not eliminate, internal control.
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Option B
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We need to reduce operational burden fast. Our team is stretched thin and we want to offload patching, upgrades, and infrastructure management.
Question 4: What is your approach to identity as a driver of innovation?
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Option A
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We’re introducing cloud IAM services gradually to solve specific challenges, like passwordless login or adaptive multi-factor authentication (MFA), while maintaining control over the broader stack.
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Option B
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We want to build identity as a business enabler, accelerating app rollouts, automating user onboarding, and continuously improving security and user experience.
Question 5: How aligned is your IAM with modern ecosystems & tools?
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Option A
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We rely on tightly integrated, custom-built systems and have extensive identity dependencies across legacy apps, internal tooling, and on-prem environments.
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Option B
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We prioritize standards-based integrations (OAuth, OIDC, SCIM) and want to streamline identity across cloud-native tools, SaaS platforms, and modern APIs.
What's Your Recommended Path?
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Mostly Option A Answers?
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You're a fit for Hybrid IAM.
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Mostly Option B Answers?
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You're ready for SaaS IAM.