EDUCAUSE SOLUTIONS AT-A-GLANCE
Single sign-on makes for a seamless user experience.
Support team sees major reduction in customer service calls.
Organization easily toggles between identity and service providers.
SAML-based system has huge advantage over proprietary SSO mechanisms.
Educause scores an a+ for user experience
From staff to students to IT professionals at the nonprofit organization EDUCAUSE, accessing information from various services was anything but seamless. We spoke with Alex Chaux, Manager of Software Development, who made it clear that a secure and seamless single sign-on (SSO) solution was a must-have to improve user experience, and reduce customer service calls.
MORE ABOUT EDUCAUSE
EDUCAUSE is a nonprofit association and foremost community of IT leaders and professionals committed to advancing higher education. EDUCAUSE helps those who lead, manage, and use information technology to shape strategic IT decisions at every level within higher education.
Learn more at www.educause.edu.
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